Frequently Asked Questions

Over 12 of working in the profession of film fixing and video production services in Vietnam, we have delivered the satisfaction to hundreds of clients and contributed to the success of their productions. They came to us with questions. We give them clear answers and strong commitments. These words were proven by our professionalism, enthusiasm, great efforts from pre-production to post-production. We shared the ultimate goal of triumph with them and became their close companion on the path to reach that.

These frequently asked questions below have been collected throughout our operation. If you do not find your answer or want to receive detailed ones, contact us now.

Who is Vietnam Fixer?
Vietnam Fixer is the most reliable film fixing and TV production services in Vietnam. We have over 12 years of experiences and trusted by a lot of directors, producers, channels, and studios all over the world.
What Do You Do?
  • We are the main point of contact for shoots in Vietnam.
  • We organize productions of all sizes.
  • We deliver the best production services at the highest quality and most reasonable prices.
Why Should I Choose Your Company?
  • Your shoot and production will be a guaranteed success!
  • You will be supported at every stage of your production, from pre-production to post-production.
  • You will have access to our combined experience and expertise in many different sectors and fields.
  • You will work with a global production houses, with unrivalled local expertise.
  • You will benefit from the 24/7 support of our enthusiastic team.
  • You will only pay for one fixer – we will deliver you a full team of production coordinators.
  • You will work with the most talented directors, producers and specialized crews from our intercontinental community.
  • You will have one main point of contact, who will arrange all your shoots and you will receive one invoice, no matter how many you film in.
Where Are You Based?
Our Head Quarter is in Hanoi, supported 24/7 by a 30+ member team of film-obsessed producers, production managers, location managers, researchers, production assistants and coordinators.
What Exactly is a Fixer?
The term “fixer” originated in journalism. Correspondents in an unfamiliar location would hire a fixer to help with various aspects of their assignment, such as logistics, translation, planning, transportation and accommodation.
What Services Do You Offer?
We offer a range of film production services for films, television, commercials, corporate video productions, music videos and more.
  • Concept creation
  • Treatment writing
  • Scriptwriting
  • Production support
  • Project management
  • Set building
  • Drone filming
  • 360-degree shoots
  • In-house production
  • Full special post-production: editing, voice overs, sound mixing, color grading, motion graphics, broadcast delivery
Find out more about our services
Do You Offer Location Support?
We offer production and location support across Vietnam
  • Location scouting
  • Film permits
  • Customs/immigration
  • Production crews
  • Casting
  • Translators
  • Accommodation
  • Transportation
  • Equipment rental
  • Lighting and grip
Find out more about Filming in Vietnam
What If I’m Only Filming a Small Production?
No problem! We provide local fixers for small-scale productions.
Do You Offer Any Services for Broadcast News?
Surely! We will assist journalists and broadcasters in fixing their stories.
What Can I Do When I am not Filming?
Vietnam offers amazing tourist destinations including World Heritage Sites, historical relics, ancient cites, pristine nature, and charming beaches. Vietnamese cuisine is one of the best in the world with amazing street foods and traditional dishes. There are a lot of museums, art galleries and theatres for art-lovers and very active night life with bars and night clubs opened until early in the morning for those who love to party. Leading travel operators in Vietnam are our close partners and they will surely help you enjoy your wonderful trips in Vietnam.
Who Will be My Main Point of Contacts
We will provided you with top producers to oversee your shoot, coordinate local fixers, manage your account and arrange everything on your behalf.
Do You Charge a Production Fee?
A 10–15% production fee applies for corporate shoots, TVCs, music videos, and the like. We usually do not charge a fee for news programs, documentaries or television series because we have preferential rates with all our suppliers.
How Do You Have Preferential Rates?
Because we have dozens of requests for projects every month and we produce so many shoots annually, we’re able to secure great deals for you.
Do I Need Insurance?
We have all the necessary insurance policies in place, including public liability and employers’ liability. Our anti-bribery policy is also up-to-date, and our team goes through regular training.
How Will I Be Invoiced?
You will receive a detailed, single invoice from Vietnam Fixer.
What Projects Have You Worked on Before?
You name it; we’ve done it! We’ve worked on
  • Feature films
  • TV series
  • Commercials
  • Hotel videos
  • Music videos
  • Online videos
  • Corporate videos
  • Destination videos
  • Photo shoots
  • Reality shows
  • Documentaries
  • News programmes
How Can I Contact You?
You can get in touch with us in many different ways. All enquiries will be answered within 24 hours. Address: 31A Van Mieu, Dong Da District, Hanoi, Vietnam
Live Chat: during working hours
Email: [email protected]
Hotline: +84 909 896 286
Fax: +84 4 35561147
Working hours (GMT +7):
Mon to Fri – 8.30 AM to 5.30 PM
Sat – 8.30 AM to 12.30 PM
How Can I Stay Updated?
Follow us on Facebook, Twitter, Instagram, LinkedIn, and Pinterest. Also, be sure visit our film fixing blogs regularly for fresh, original content.
Why Videos?
Thanks to the internet, video is now the most efficient and engaging platform to present information.
  • 65% of internet users in the world watched video-on-demand in 2016 (Nielsen).
  • 71% of marketers state conversion rates of videos outperform other marketing contents (MarketingLand).
  • 76% of businesses state videos deliver a good return on investment (DreamGrow).
  • Posting a product video on the landing page can increase conversions by approximately 80% (Unbounce).
  • The number of digital video viewers worldwide will climb to 21.5 billion this year (eMarketer).
  • Videos claim over 80% of website traffic by 2019 (Cisco).
  • 92% of mobile users share videos with others (Invodo).
  • 96% of B2B organizations use videos in some capacity in their campaigns of marketing (ReelSEO).
  • Mobile video consumption rises about 100% annually (YouTube).
  • Adding a video in an email leads to a twice or three times increase in CTR (click-through rates) (Forrester).
How Is Video More Effective Than Other Forms of Marketing?
  • Video is versatile.
  • Video is engaging.
  • Video builds trust.
  • Video can be affordable.
  • Video saves time by providing clear and upfront information.
  • Video improves brand visibility to your clients and prospects.
  • Video brings you to the top of web searches and content crawlers.
How Much Does a Video Cost?
Daily rates for film fixing and video production services usually may range from £250 - 500 depending on their location(s) and their qualification. However, it all depends on your goals and needs. No matter how large the job is, you will be provided with the highest quality video services at the most reasonable rates. Our quote is based on the most cost-effective as well as labor-saving way to make your production happen, we think.
What Does a Video Shoot Involve?
Shoots come in all shapes and sizes, but no job is too big or too small for us. We love sharing our local knowledge on film permits as much as we love producing multi-camera shoots in Vietnam. Just tell us what you have in mind, and we’ll come up with the best solutions for your budget.
How Can I See a Video?
Videos can be used for your TV and online campaigns, social media, your website, internal or external training purposes, exhibitions and much more. Regardless of how you use it, a video is an important tool to raise increase sales and awareness.
Where Do I Start?
Start your production by contacting us! With our support, you will get the most out of your budget and leverage creative ideas that rocket your brand to new heights, wow your audiences, triumph every step of the way.